Returned Item

The person who bought the McDonald's Happy Meal Shake Maker at the beginning of the month messaged me hours after I mailed it indicated that their child had purchased the item "accidentally" and that they wanted to return it. I told them that it had already shipped but to return it once they received it. Once it arrived she opened a return and I accepted it. The things about eBay is that they are pretty good for sellers who offer returns as long as the buyer doesn't try to scam the system and argue it was an Item Not as Described (INAD). If it is an INAD return, the seller has to pay return shipping and reimburse the buyer for the cost of the item and the initial shipping. People abuse this all the time to avoid paying return shipping and getting their full purchase back. If, however, a buyer is honest, and in this case she was, then she has to pay return shipping and gets reimbursed the initial item cost less the original shipping AND less any restocking fee (you can set 5%, 10% or 20%). I have mine all set to 20%. So she paid $60 and $27.60 for shipping, and I refunded her the $60 less 20%, so she got back $47.99. So this mistake cost her the initial shipping ($27.60) and 20% ($12) so shes out of picked almost $40. She was smart in that she didn't pay to mail it back - she just refused to accept it, so it gets sent back to me. It was somewhat risky on her behalf since she had no tracking to prove she mailed it back, but it worked out. I paid $7.90 for this item, but after the $12 restocking fee I've now made $4.10 profit and I get to relist it and sell it all over again.